Gartner® Report on Advancing
Digital-First Engagement Strategy
in Healthcare

Digital Front Door (DFD), the prime digital-first technology domain, along with other domain platforms, drives the digital acceleration in healthcare. Download Gartner® report to comprehend the key attributes to assess the maturity of your DFD mobile app.
Gartner Report

In a world where digital-first consumerism is the norm, healthcare organizations must rethink their patient experience and care journey. Though it may be a challenging journey for healthcare leaders who have long relied on traditional fee-for-service models, accelerating the digital transformation journey by embracing a digital-first engagement strategy could help them take control of their healthcare consumer journey.

A Digital Front Door mobile app is one such engagement strategy that dramatically improves the overall healthcare experience, delivering a solid return on investment based on a much more effective, digital-first service model.

According to Gartner® “A digital front door (DFD) acts as the primary point of digital engagement and digital interaction with consumers. Much as the front doors of a hospital or clinic are used as the primary access point for face-to-face encounters, the DFD is the means of digital interaction with consumers and patients.”1

Healthcare Triangle’s customized Digital Front Door mobile app solution takes a modern approach to healthcare delivering digital-first, patient-centric experiences, engaging and adapting to the needs of the consumers, and putting them in the front seat of their care journey.

Download Gartner® report to gain insights into Digital Front Door maturity assessment. The report also describes the other critical digital-first technology domains that accelerate digital transformation. Submit your details for complimentary access to this report.

1 Source: Gartner, It’s Time for Healthcare Delivery Organizations to Adopt a Digital-First Strategy, Mark Gilbert, Refreshed 18 January 2022, Published 11 August 2020

Read Gartner® report to
know about the key attributes to assess
the maturity of Digital Front Door.

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About Healthcare Triangle, Inc. (HCTI)
Healthcare Triangle, Inc. based in Pleasanton, California., reinforces healthcare progress through breakthrough technology and extensive industry knowledge and expertise. We support healthcare providers including hospitals and health systems, payers, and pharma/life sciences organizations in their effort to improve health outcomes. Healthcare Triangle achieves HITRUST Certification for Cloud and Data Platform (CaDP), marketed as CloudEz and DataEz. HITRUST Risk-based, 2-year (r2) Certified status demonstrates to our clients the highest standards for data protection and information security. Healthcare Triangle enables the adoption of new technologies, data enlightenment, business agility, and response to immediate business needs and competitive threats. The highly regulated healthcare and life sciences industries rely on Healthcare Triangle for expertise in digital transformation encompassing the cloud, security and compliance, data lifecycle management, healthcare interoperability, and clinical and business performance optimization. For more information, visit

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