Use Health IT to Reinforce COVID-19 Recommendations

Healthcare Triangle
Mar 09, 2020

In addition to recommendations for individuals to keep themselves healthy, Interim Guidance for Healthcare Facilities: Preparing for Community Transmission of COVID-19 in the United States has been released by the Centers for Disease Control and Prevention. Now is the time to ensure your EHR tools support patients and clinicians by aligning to these recommendations.

Screening and Decision Support Tools

EHR vendors including Epic and Meditech have released functionality and information to support screening for the virus consistent with CDC guidelines and updated as the situation evolves.

Nurse Triage

The CDC recommends healthcare facilities identify staff to conduct telephonic and telehealth interactions with patients as well as develop protocols so that staff can triage and assess patients quickly. If you have a Nurse Triage workflow in your EHR now, validate that all the tools for screening and clinical decision support for COVID-19 are available within it. This is also a great opportunity to stand up a lean nurse triage workflow if you do not have one in place.

The Digital Front Door

Recommendations have been widely circulated asking patients to call their healthcare provider before going to the hospital or office if they are experiencing symptoms that might signal the Coronavirus. But if you a digital front door for patients, they may be looking to connect with your organization that way.

Virtual Care for Mildly Ill COVD-19 Patients

The CDC recommends that if possible, healthcare facilities should identify staff who can monitor patients at home with daily “check-ins” using telephone calls, text, patient portals or other means.

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